Refund Policy

Last updated: 12 November 2026

14-day money-back guarantee

If Snowtop doesn't work for you or you're not happy with it, you can get a full refund within 14 days of your purchase. No complicated questions.

How to ask for a refund

Reply to your Paddle receipt email, or contact Paddle at paddle.net, or write to us at with your order details. Refunds are issued by Paddle.com, our Merchant of Record, to your original payment method.

After a refund

When a purchase is refunded, its license key is deactivated and Snowtop returns to trial mode on your computers.

Before you buy

Snowtop includes a free 5-minute trial on every launch, so you can check that it works well on your computer first.